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You can call: 503-206-2209
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4-6 days delivery
Free shipping on all orders. Read more Shipping policy.
Please keep one thing in mind before leaving messages. Our FAQs are prepared in the hope that they will save you time. Also, please feel free to contact us directly using the form below or by emailing us at service@jonpony.com.
Working hours
Company and factory location
- Location: 61 King Yip Street, Kwun Tong, Kowloon, Hong Kong SAR
- No.1, Youchedun Road, Tangpu Industrial Park, Dipu Street, Anji Conty, Huzhou City, Zhejiang Province ,China
Tips
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Please note that if the order is not placed through the website, we will contact the customer service of the corresponding channel for assistance.
FAQ's
Is your question not listed? Please contact our customer service. View all FAQ's
What is Jonpony refund policy
Our Return policy varies by website and walmart. Please refer to the specific terms and conditions provided by the channel where you purchased your Jonpony furniture.
Do you offer free shipping?
Yes, we do offer free shipping. Please read our Shipping policy or contact our customer support for specific details and shipping options.
How can I care for and maintain my Jonpony furniture?
Generally, regular cleaning, protection from extreme weather, and the use of outdoor furniture covers can extend the life of your furniture.
Is Jonpony furniture environmentally friendly?
We use certified materials in our furniture to ensure sustainability. Our goal is to minimize our environmental impact and create pieces that reflect our respect for the natural world.