Jonpony offers shipping services across the entire United States, including order tracking. Most of our products are eligible for free shipping. At checkout, you will be able to see the associated shipping cost for your order.

Delivery is a vital service that Jonpony provides. We collaborate with leading logistical partners(FedEx) to ensure that the delivery of your orders is completed within 4-6 working days.

If shipping restrictions exist that prevent us from making deliveries to your address, such as post boxes, we will provide you with ample notification before accepting your order.

Our orders are delivered by FedEx.
Once your order has been confirmed, it will be packaged and shipped from the local warehouse in the United States. A two-part description is available to help you understand the details about Jonpony service, shipping options, and delivery time frame.

• Package time: Within 1-2 working days
• Shipping time: Within 3-4 working days (longer during holidays)

Our present delivery option is limited to Standard shipping, which reliably provides estimated delivery times as follows:

• It takes approximately 4-6 working days in the US.

Orders are shipped to the shipping address provided by customers during checkout, which we follow with precision. Each order is assigned a unique address to ensure that it is delivered to its intended destination without any inconvenience.

In cases where multiple deliveries need to be made to different addresses, we advise customers to create separate orders for each address or contact us to explore alternative solutions. With us, you can be confident of a smooth and secure delivery experience.

Please note that post addresses cannot be delivered promptly, so we kindly ask that you not include them as shipping addresses.

Currently, we do not offer shipping services in parts of the United States or to post boxes due to a lack of coverage by our partners. Shipping is not available to the following areas:

• PR
• HI
• VI
• AE
• AP
• AK
• GU
• AS
• MP

In the event of any unforeseen circumstances that may impact the delivery process, such as natural disasters or distribution issues, it should be noted that Jonpony cannot be held liable. However, we will keep the customer informed and provide real-time updates on the situation.

Should you have any queries or concerns, please do not hesitate to Contact us directly via our contact form.